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Capital Link International Conducts Training Programmes specific to the customer's needs. The courses are involving and stimulating. Our trainers are consultant technical experts in their fields, who when not tutoring, are working with customers. This ensures they are bringing relevant and up to date experience to the courses with real life examples. We know challenges our clients are facing to take management systems and risk management to new heights, and become a truly sustainable company.

The Courses are designed based on the specific inputs received from the customers & designed, developed, delivered & evaluated. This ensures a better retention of the knowledge, practical application in job leading a better performance & capacity building.

Health & Safety

An estimated 160 million people on this planet have work-related diseases. Some 2.2 million people die of work-related accidents and diseases each year. Some 355 000 fatal accidents take place every year and for every fatal accident at work, some 500 - 2,000 other non-fatal injuries occur. Accidents don't just happen. They are caused Preventing accidents and ill health caused by work is akey priority for everyone at work. As the owner or manager of a business you know that competent employees are valuable. Providing health and safety information and training helps you to ensure your employees are not injured or made ill by the work they do develop a positive health and safety culture & meet your legal duty to protect thehealth and safety of your employees

Training Areas

■ OHSAS 18001 Awareness/ Implementer /Internal Auditor
■ Chemical Safety
■ Electrical Safety
■ Handling Hazardous Chemicals
■ Fire Risk Assessment
■ Fire Prevention & Protection
■ Work Permit System
■ Work at Height & Scaffolding
■ Safe Lifting Operation
■ Confined Space Safety
■ Hot Work
■ Forklift Operation
■ Accident Incident Analysis; Prevention;and Reporting
■ Legal Register
■ Failure Mode & Effect Analysis(FMEA)
■ Risk Management
■ Health and Safety Management in Construction
■ Contractor Safety Management
■ Job Safety Analysis
■ Safe handing of LPG/Propane Gas
■ Ergonomics
■ Behaviour Based Safety
■ Root Cause Failure Analysis
■ Hazard Identification & Risk Analysis (HIRA)
■ OHS Legal
■ Occupational Safety and Health Audit for Statutory Compliance
■ Safety – Workshop for workmen and contract workmen
■ Emergency preparedness
■ Fatality Prevention Element Health And Safety


The world’s environment is continually changing and since the Industrial Revolution, man has caused the rate of environmental change to increase rapidly. Environmental awareness is about aiming to keep nature and the natural world in balance. It means controlling our day to day activities so that we can conserve the earth’s natural resources, avoid pollution, protect wildlife and their habitat from unnecessary damage and destruction, the water we drink and the soil in which we grow our food. EMS is important in respect of a Companies' Risk Management, Cost Savings, &ensuring legal compliances

Training Areas

■ IS0 14001-Environment/Management System Awareness/Foundation/ Internal Auditor/Implementer
■ ISO 50001-Energy Management System (EnMS) Awareness/ Foundation/ Internal Auditor/ Implementer
■ Waste Management
■ Carbon Footprint
■ ISO 14064-Greenhouse Gas Accounting and Verification Awareness/ Foundation/ Internal Auditor/ Implementer
■ BS EN 16001-Energy Management System Awareness/ Foundation/ Internal Auditor/ Implementer
■ Environment Impact Assessment
■ Environment Legal Requirement
■ Water Management

Social Responsibility

Organizations, as members of society, have a moral obligation to help society deal with its problems and to contribute to its welfare. The concepts of business ethics and social responsibility are often used interchangeably, although each has a distinct meaning. The fact that business organizations are open systems means that although businesses must make a profit in order to survive they must balance their desire for profit against the needs and desires of the society within which they operate.

Training Areas

■ SA 8000 Awareness/ Foundation/ Internal Auditor/ Implementer
■ Social Management System (SMS) Awareness/ Implementer/ Auditor
■ Social Compliance on International Standards
■ ISO 26000 Awareness/ Foundation/ Internal Auditor/ Implementer
■ Corporate Social Responsibility
■ Social Legal Requirement
■ Social Impact Assessment
■ Labour Laws


Sustainability is the ability to maintain a certain status or process in existing systems. The four types of sustainability include human, economic, social, and environmental. The new environmental and social standards developed locally and globally have turned sustainability into a “cost of entry” for businesses. Successful businesses of the future depend on a new type of professional prepared to accelerate economic growth while minimizing social and environmental risks

Training Areas

■ Sustainable Development
■ Sustainability Reporting Awareness and Foundation
■ Environment and Social Impact Assessment (ESIA)
■ Materiality Assessment
■ Global Reporting Initiative (GRI Guidelines)
■ Sustainability workshops as per CPSE Guidelines
■ Stakeholder Management
■ Ethical Supply ChainManagement


Quality management is the process of controlling, ensuring, and improving quality; both in business operations and productivity. Quality management is crucial to the success of a business. Quality management ensures product quality, Customer satisfaction, Increased Reduction of Waste Revenues, Teamwork. Training ensures management and staff understand their role and responsibility in ensuring that quality is imbedded in everything that they do and that the customer is the final decision maker on the output of the service or product.

Training Areas

■ ISO 9001 Quality Management System Awareness/ Foundation/ Internal Auditor/ Implementer
■ ISO/TS 16949 Quality Management System for Automotive Industries Awareness/ Foundation/ Internal Auditor/ Implementer
■ ISO 29001 Quality Management System for Oil & Gas Awareness/ Foundation/ Internal Auditor/ Implementer
■ Business Excellence Maturity Model
■ Cost of Poor Quality
■ Customer Satisfaction & Complaint Management
■ Business Continuity Management
■ Quality Circles
■ Lean Manufacturing
■ Total Quality management
■ 5‘S’ – Office / Manufacturing
■ 7New QC Tools
■ Kaizen
■ Six Sigma
■ TPM Crisis management

People Excellence

Business effectiveness is a result of the attitude of people and systems. Organisational behaviour offers several ideas to management as to how human factor should be properly emphasised to achieve organisational objectives. It also provides opportunity to management to analyse human behaviour and prescribe means for shaping it to a particular direction.

Training Areas
Self Excellence

■ Creativity and Innovation
■ Goal Setting& Prioritization
■ Communication skills
■ Problem solving and Decision making
■ Presentation Skills
■ Positive attitude & Motivation
■ Role efficacy
■ Leadership
■ Time Management
■ Managing Interpersonal Relationships
■ Personal Effectiveness

Organizational Excellence

■ Selling Skills
■ Competence Management
■ Supervisory Skill
■ Change management
■ Coaching and Mentoring
■ Project Management
■ Negotiation skills
■ Team Building and management
■ Train the Trainer
■ Conflict Management & Grievance handling
■ Performance Management
■ Finance for Non Finance
■ Emotional intelligence
■ Stress management

Information, Communication & Technology

Organizations in the public and private sectors depend on technology-intensive information systems to successfully carry out their missions and business functions. Information systems can include diverse entities ranging from high-end supercomputers, workstations, personal computers, cellular telephones, and personal digital assistants to very specialized systems. Information systems are subject to serious threats that can have adverse effects on organizational operations & organizational assets by exploiting both known and unknown vulnerabilities to compromise the confidentiality, integrity, or availability of the information being processed, stored, or transmitted by those systems

Training Areas

■ ISO 20000 Information Technology Service Management Awareness/ Foundation/ Internal Auditor/ Implementer
■ ISO 27001:2005 Information Security Management Awareness/ Foundation/ Internal Auditor/ Implementer/ Controls
■ TL9000 Awareness/ Foundation/ Internal Auditor/ Implementer Business Continuity Management Disaster Recovery Management
■ TIA 942 (Data Centre Infrastructure & Availability Standard Overview) Tier Requirements of Data Centers as per TIA 942
■ Energy Management aspects of Data Centres

Food Safety

As everyone must eat food to live, everyone is at risk of getting food poisoning. Businesses are required to make sure the food they handle, store, display and sell is safe and suitable for people to eat. Councils are required by l aw to en s u re t hat foo d businesses reduce the risk of unsafe or unsuitable food being sold in their communities. Training your staff and managers in hygiene best practices is an important step to developing a culture of foodsafety. Failing to do so increases the risk of food contamination and the public’s poor health. In turn, this can lead to customer dissatisfaction, potentially huge legal costs and the loss of your good reputation and market share.

Training Areas

■ ISO 22000:2005 Awareness/ Foundation/ Internal Auditor/ Implementer
■ Cleaning and sanitation
■ Personal hygiene practices
■ Microorganisms of importance in beverage plant
■ Food defense
■ Management of allergens
■ Applicable legislations in food safety and quality - FSSAI
■ Vendor assessment and vendor management
■ Food Safety Risk Assessment and determination of Critical Control Points
■ Pre-requisite Programs (PRP)
■ PAS 220

Conformity Assurance

Conformity assurance compliance assessment , also known as is any activity to determine, directly or indirectly, that a process, product, or service meets relevant technical standard and fulfils relevant requirements.

Conformity assurance activities may include:

■ Inspection & Testing
■ Surveillance
■ Auditing
■ Certification
■ Environment Impact Assessment
■ Environment Legal Requirement
■ Water Management

Training Areas

■ Inspection & Welding ( / ) Mechanical Civil/Chemical/Electrical & Instrumentation

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